Delivery time, customs and packaging
In the case of payment in advance, the deadline for delivery begins on the day after the payment order has been issued to the transferring bank or, in the case of other payment methods such as PayPal, on the day after the contract is concluded and ends with the expiry of the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.
In the event of delivery delays due to so-called production items, we will inform you of the delivery time on request.
For deliveries outside of Germany, the delivery time specified for the products is extended by approx. One week for deliveries within the EU member states. For deliveries outside the EU, the delivery times and provisions of DHL apply.
Duty-free trade applies within the European Union.
Outside the European Union there are no additional costs for customs papers up to a goods value of EUR 1000.
For goods with a value of more than EUR 1000, we charge a flat rate of EUR 50 for export papers.
Packaging and shipping:
We send our packages only insured via UPS and DHL. Packaging is always free of charge! A shipment tracking will be communicated to our customers after the shipment.